Journey analytics

Arm your business with a 360° customer journey view

Get a complete view of your customers’ history with you. Understand where they’ve felt surprised, excited, hopeful, or neglected. Track how they’ve converted from one stage to the next. . Improve your sales and retention cycle based on data-driven insights.

Small group of young people at a business meeting in a cafe

Full review of customer history: integrated ERP and CRM data puts customer responses in context of customer transactions with your organisation

Investigate performance along the full customer journeys to diagnose bottlenecks in sales and retention

Nudge customer along most optimal paths through targeted actions and messages

What’s It Worth To You

Identify bottlenecks

Manage the full customer journey through an in-depth understanding of pain points or bottlenecks.

Trace successful journeys

Pin-point the most successful sales and retention customer paths.

Identify opportunities for strategic improvements

Don’t miss on the opportunity to improve your customer interactions at each step of the journey.