Engage customers in the moment and on location. Create proactive messages at different touchpoints to foster continuous engagement, provide valuable information, or celebrate important moments.
Give your customers the information they need at the moment they need it
Message triggers defined by users based on customer transactions e.g. a service event
A library of messages stores all message templates and transactions
Avoid over-surveying through user-controlled limit of messages and surveys
Act Upon Your Customer’s Latest Move
Don’t wait till it’s too late! Trigger the right engaging message based on what your customer last did.
Improve sales communication
Give customers information they need at the moment they need it.
Nudge Customers Forward
Help customers move to the next step and help them in their journey all the way.