Gauge how customers feel about your brand

What do customers think about the interactions with you? Ask the right question at the right moment and find out what they expect from you. In the process, you’ll also demonstrate that you care about their opinions to improve the service or product you deliver.


Self-service environment guided by survey creation wizard

Rich library of questionnaire templates for easy deployment

Survey waves or ad-hoc surveys

Full design customization of survey screens

Multiple survey methodologies

Multiple question formats and selection of reporting KPIs

Survey approach can be specified for each business unit and touchpoint

Survey trigger rules deploy surveys close to the moment of truth


Flexible survey rollout

Local and global harmonization of survey questions

Fully flexible translation

Embedded approvals of questions, questionnaires or surveys based on user permissions

What’s It Worth To You

Self-service environment

Create and design your own surveys and survey screens with RecommendIT’s survey wizard.  Deploy surveys throughout the multitude of channels that the platform offers.

Free methodology selection

Pick the survey methodology that you would like to employ. Measure what you find most relevant and important for your business using the KPI selection functionality.

Scalable global implementation

Synchronize your research efforts by deploying surveys in multiple countries translated into different languages.